Mac usage statistics
To learn whether the Mac client connects reliably and which features are used, it sends anonymous usage statistics through PostHog (sent to p.cellglide.com, a forwarding address PostHog hosts for us, and stored in PostHog’s US data center). They cover only: opening the app; a connection starting and ending, with whether Split Tunneling was on and a rough range for how long it lasted (such as “10 to 60 minutes”); the kind of problem when a connection has one (such as the cable connection or the phone’s network dropping); a speed test finishing; switching Split Tunneling on or off, and switching which network listed sites use (Wi‑Fi or the phone); which network you pick for an app in Network activity (the phone, Wi‑Fi or following Split Tunneling), without which app; and the kind of result when a leak test finishes (such as encrypted DNS, the carrier’s DNS or a leak, and whether WebRTC goes around the phone), without any network, carrier or interface names. Each also carries the app and macOS versions, the Mac model identifier, screen size, system language and time zone, plus a random installation ID that PostHog creates and keeps on this Mac to tell installations apart. That ID is not linked to your name, email, Apple Account or device name, and we build no user profiles. The statistics never include the sites or addresses you visit, traffic amounts or contents, your carrier, phone details or your Split Tunneling list; nothing records the screen and no crash reports are sent. PostHog, and Cloudflare in front of it, see the IP address the request comes from; we have turned off IP-based location. You can turn off Send anonymous usage statistics in the Mac client’s Settings, which stops sending at once.